HighSpin Cookie Policy

At HighSpin, we believe that transparency is the foundation of trust. This Cookie Policy explains what cookies are, how we use them on our website, and what choices you have regarding their use. By continuing to browse the HighSpin casino platform, you acknowledge that you have read and understood how we handle cookies and similar tracking technologies.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. They allow us to recognise your device on subsequent visits, remember your preferences, and ensure that our services function correctly. Our HighSpin platform uses cookies to deliver a smooth and personalised experience to every user, whether you're logging in via desktop or through the HighSpin app.

Cookies are not harmful and cannot execute programs or transmit viruses. They simply store small amounts of data that help us serve you better. Some cookies are essential for the site to function, while others help us understand how visitors interact with our platform.

Types of Cookies We Use

Strictly Necessary Cookies

At High Spin, we rely on strictly necessary cookies to operate the core functions of our website. Without these, services such as account login, session management, and secure transactions would not be possible. These cookies do not require your consent, as they are essential to the delivery of our services.

• Session management — keeping you logged into your highspin casino login session securely
• Load balancing — ensuring stable performance during peak traffic periods
• Security tokens — protecting your account from unauthorised access
• Fraud prevention — detecting and blocking suspicious activity

Functional Cookies

Functional cookies allow our HighSpin Casino platform to remember choices you make and provide enhanced, personalised features. For example, we use them to remember your preferred language, currency settings, and display preferences. These cookies improve your overall experience but are not strictly required for the site to operate.

• Language and localisation preferences
• Currency selection (EUR, GBP, USD, AUD, and cryptocurrencies)
• Game history and recently played titles
• Notification and promotional preferences

Analytical and Performance Cookies

We use analytical cookies at High Spin to understand how visitors use our website. This data helps us identify pages that are performing well, spot areas for improvement, and make informed decisions about design and content. All data collected through these cookies is aggregated and anonymised.

• Page visit frequency and duration
• Navigation paths through our platform
• Device types and browser information
• Error tracking and performance monitoring

Marketing and Targeting Cookies

Our HighSpin bonus offers, promotions, and advertising campaigns are made more relevant through the use of marketing cookies. These allow us to show you personalised content, including information about the HighSpin no deposit bonus, reload offers, and our VIP Club. We may also share this data with trusted third-party advertising partners.

• Tracking responses to promotional campaigns
• Delivering relevant bonus offers and HighSpin casino bonus notifications
• Retargeting visitors who have previously browsed our platform
• Measuring the effectiveness of our advertising spend

Third-Party Cookies

At HighSpin, we work with a range of third-party service providers — including game studios, payment processors, and analytics platforms — who may also place cookies on your device when you use our services. These third parties operate under their own privacy policies, and we encourage you to review them independently. We do not control the cookies set by third parties, but we only partner with organisations that uphold appropriate data protection standards.

Third-party cookies on our platform may come from providers such as game aggregators, live casino suppliers including Evolution and Ezugi, and performance analytics tools that help us improve the HighSpin casino app and web experience alike.

Cookies and the HighSpin App

If you access our services through the High Spin mobile platform, similar tracking technologies may be used, including device identifiers and local storage. The highspin app is designed to deliver a seamless mobile experience, and these technologies help us maintain session continuity, personalise your interface, and provide relevant promotional information such as the HighSpin casino no deposit bonus where applicable.

How to Manage and Control Cookies

We respect your right to control how cookies are used when you interact with our platform. At HighSpin, you have several options for managing your cookie preferences:

Browser Settings

Most web browsers allow you to view, manage, and delete cookies through the browser settings menu. You can typically find these options under "Privacy", "Security", or "Settings". Please note that disabling certain cookies may impact the functionality of our website, including the ability to complete your highspin login securely.

Our Cookie Consent Tool

When you first visit the High Spin website, you will be presented with a cookie consent banner. This allows you to accept all cookies, reject non-essential cookies, or customise your preferences by category. You can update your choices at any time by returning to the cookie settings option available on our website.

Opt-Out from Third-Party Analytics

You may opt out of certain third-party analytics tools directly through those providers. Links and instructions for doing so are available on request by contacting our support team at support@highspin.com.

Cookie Retention Periods

Different cookies remain on your device for different lengths of time. At HighSpin, we distinguish between session cookies, which are deleted when you close your browser, and persistent cookies, which remain on your device for a defined period. The retention period of each cookie depends on its purpose and is reviewed regularly to ensure it remains appropriate.

• Session cookies: deleted at the end of your browsing session
• Functional cookies: retained for up to 12 months
• Analytical cookies: retained for up to 24 months
• Marketing cookies: retained for up to 12 months

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our operational practices. When we do, the revised version will be published on the High Spin website with the date of the latest update clearly indicated. We encourage you to review this policy periodically to stay informed about how we use cookies.

If you have any questions about our use of cookies or any aspect of this policy, please do not hesitate to reach out. Our HighSpin support team is available 24/7 via live chat, and you can also contact us by email at support@highspin.com. We are committed to handling your enquiries promptly and transparently.

HighSpin is operated by Costa Matrix Group LLC (legal person number 3-102-934519) and is licensed under Costa Rica regulations pursuant to Law No. 9050. Our commitment to responsible data handling reflects our broader mission to provide a secure, fair, and enjoyable environment for all players on the High Spin platform.